Refund & Cancellation Policy

Refund & Cancellation Policy

Game of Life & Wealth
Website: youngbull.co.za
Responsible Party: YOUNGBULL (PTY) LTD
South Africa

1. Subscription Service

Game of Life & Wealth is provided as a monthly subscription service.

Current subscription fees are:

  • Employee: R200 per month
  • Self-Employed: R200 per month
  • Business Owner: R1,000 per month

Subscription fees provide access to the applicable Game of Life & Wealth features and services available under the player’s selected plan.

2. Monthly Billing

Subscriptions are billed monthly.

By subscribing, the player authorises the applicable monthly subscription fee to be charged using the payment method provided through our payment service provider.

Prices may change in the future. Where required, players will be informed of material price changes before they take effect.

3. Cancellation

Players may cancel their subscription at any time.

Cancellation prevents future subscription renewals. Unless otherwise stated at the time of cancellation, access will continue until the end of the subscription period that has already been paid for.

No further subscription fee will be charged after the cancellation becomes effective.

4. Refunds

Because Game of Life & Wealth is a digital subscription service, payments already made are generally not refundable merely because a player decides not to continue using the service.

However, refund requests may be considered where:

  • a player was incorrectly charged;
  • a duplicate payment was processed;
  • a technical problem prevented reasonable access to the paid service and could not be resolved; or
  • a refund is required under applicable South African law.

Nothing in this policy is intended to remove or restrict any rights a consumer may have under applicable law.

5. Failed Payments

If a monthly payment fails, access to paid features may be restricted or suspended until the outstanding subscription payment has been successfully processed.

The player’s historical information may be retained in accordance with our Privacy Policy and applicable law so that access can be restored if the subscription is renewed.

6. Changing Subscription Level

Where Game of Life & Wealth allows a player to move between Employee, Self-Employed and Business Owner plans, any change in subscription price will be communicated to the player as part of the upgrade or change process.

The applicable subscription fee must be accepted before the new paid plan is activated.

7. Closing a Player Account

Cancelling a subscription and requesting deletion of a player account are separate actions.

A player who wishes to have personal information or their account deleted should contact us in accordance with the Privacy Policy. Certain information may need to be retained where required by law or for legitimate record-keeping purposes.

8. Contact

Questions concerning cancellations, billing or refunds may be sent to:

YOUNGBULL (PTY) LTD
Email: info@youngbull.co.za
Website: youngbull.co.za
South Africa

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